Same problem, two different answers
Apple is acknowledging a screen issue on the iPhone Duo abroad and says affected devices will be replaced. In Türkiye, a user who reported the same problem was reportedly told it was "user error."
What happened?
Reports had surfaced of screen cracking on the iPhone Duo, with the problem said to appear as cracks along the fold line. Apple's stance abroad suggests the issue may be manufacturing-related.
What it means for users
Treating the same fault differently by country leaves the replacement process uncertain for iPhone Duo owners in Türkiye. The source text contains no official statement from Apple about its Türkiye policy.
